Contact Center

Services Include:

  • Inbound and Outbound Calls
  • Respond to emails
  • Respond to text messages
  • Chat with website visitors

  • Phone or Text Emergency Alerts

Customer Engagement

We manage:

  • Email marketing campaigns
  • Direct mail and EDDM campaigns
  • Lead nurturing processeses
  • Lead and referral partnership processes

  • Social Media profiles, postings and responses

  • Search engine and online directory registrations

  • Press releases

  • Conduct surveys

  • Greeting cards for milestones

Bookkeeping, Billing and Bill Pay

Services Include:

  • Bill pay

  • Invoice customers

  • Income and Expense categorization

  • Reconcile bank and credit card accounts

  • Financial statements

People and Payroll

Services Include:

  • Process Payroll

  • Payroll Direct Deposit

  • Attendance Management

  • Time Tracking

  • Time Off Management

  • Performance Appraisal Management

  • Employee records and document management

  • Employee Self Service


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